Effective Date: April 17, 2024

Welcome to Rash ID. We are committed to protecting your privacy and providing a secure and reliable service. This Privacy Policy outlines the types of information we collect from you, how we use it, and how we safeguard it.

1. Information We Collect

a. Personal Information

• Registration Information: Includes your email address and first name, collected directly or through Google or Apple sign-in services.
• Demographic Information: Optional information such as gender and skin color, provided voluntarily to tailor our services.

b. Health Information

• Diagnostic Data: Information related to rash occurrences, including location, age range, and images of the rash.

c. Technical Information

• Device and Access Data: Automatically collected information from your device, including IP address, operating system, and browser type.

2. Use of Collected Information

• Service Delivery: To provide you with accurate diagnostic services and personalized health advice.
• App Improvement: To improve the functionality and accuracy of our diagnostic algorithms. Each scan you provide helps us to enhance our service.
• Communication: To send you important updates and information about the app.

3. Legal Basis for Processing

a. Performance of a Contract

• The use of your data necessary to provide the services you request.

b. Legitimate Interests

• We process additional data (beyond the immediate service provision) based on legitimate interests to improve our app’s diagnostic tools. This includes analyzing usage data and diagnostic results.

4. How We Share Your Information

• Data Storage and Processors: We use third-party services like Supabase, compliant with HIPAA standards, for secure data storage.
• Service Providers: Third-party companies and individuals employed to facilitate our Service are contractually bound to maintain the confidentiality of your data and are prohibited from using it for any other purpose.
• Legal Requirements: We may disclose your data if required by law or in response to valid requests by public authorities.

5. Data Security

We employ state-of-the-art security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, and secure software development practices.

6. Your Rights and Choices

• Access and Control: You can review, amend, or delete your personal information at any time through the app’s settings.
• Opt-Out of Data Use for Improvement: You can opt-out of your anonymized data being used for app improvement through your account settings.
• Withdrawal of Consent: Where consent is the basis of processing, you can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

7. Changes to This Policy

We may update our Privacy Policy periodically. We will notify you of any significant changes and obtain your consent where required by law.

8. Contact Us

If you have questions or concerns about our privacy practices, please contact us at: natalie@appsmiths.io